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The product has not been used or maintained in accordance with the instructions.
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Defects resulting from normal wear and tear.
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Partially or completely dismantled tools.
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Improper installation, failure to follow recommended installation and operational instructions, neglect, willful damage, misuse or vandalism, accidental damage, alteration or tampering.
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Damage incurred in shipping or handling.
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Damage caused by disasters such as fire, flood, wind, earthquake or lightning.
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The tool has been operated on a supply voltage other than specified on the tool.
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The product fault, failure or damage is caused as a result of any repairs to the product which are made or attempted by a service provider other than WORKPRO, or authorized distributors/ dealers.
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The product has been subjected to incorrect electrical supply or inconsistent electrical supply, or used with inappropriate accessories.
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The product’s serial number has been altered or removed from the product; or products which are not identified with the Seller's product label and lot number or serial number.
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Wear and tear parts and accessories, including but not limited to maintenance kits, carbon brushes, bearings, spindles, drill bits, auxiliary handles, suitcases, sand plates, dust bags, dust exhaust pipes, felt washers, pins and springs, piston/driver assemblies, piston stops, driver blades, rubber O-rings, seals, isolators, air filters, and driver belts, slings, gears, saw chains, nozzles, wheels, cutting lines, drill chucks, saw blades, milling cutters, abrasive belts, grinding wheels and other related items and other accessories; Electronic components: fuses, rechargeable batteries and chargers, power cords, plugs, switches, and electronic circuit boards; Accessories included with the machine.
If the product is within the warranty period, you can return it to the store where you bought it. You can also mail the product to the store, but you should bear the cost and risk of transport to and from the dealer. Proof of purchase required. The retailer will evaluate the product and provide free repair services to address a defect in the materials or workmanship of a product. In the case of failure to repair, the product will be replaced for free. If you have more questions about WORKPRO Warranty Information, simply contact WORKPRO Customer Service at service@workprotool.com
LIMITED LIFETIME WARRANTY
WORKPRO warrants this product for its useful life against deficiencies in material and workmanship.
Warranty does not cover products that are improperly used, abused, excessive wear, damaged from accident, altered or repaired, nor does it cover consumable goods such as knife blades, bits, glue sticks, etc. Excludes all incidental or consequential damages.
FULL LIFETIME WARRANTY (CR-V Material ONLY)
If any WORKPRO mechanics tool ever fails for any reason, WORKPRO will replace it.
Warranty does not cover products that are improperly used, abused, excessive wear, damaged from accident, altered or repaired. Excludes all incidental or consequential damages. *For CR-V mechanics tools only.
2 YEAR LIMITED WARRANTY
For TWO YEARS from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, or repaired. Excludes all incidental or consequential damages.
*This warranty does not apply to cordless battery packs or chargers (These products have separate and different warranties).
LIMITED LIFETIME WARRANTY
WORKPRO warrants this product for its useful life against deficiencies in material and workmanship.
Warranty does not cover products that are improperly used, abused, excessive wear, damaged from accident, altered or repaired. Excludes all incidental or consequential damages. Please refer to the below replacement policy as a guide to determine if a tape measure is defective and should be replaced.
Tape Measure Replacement Policy
CONDITIONS COVERED BY WARRANTY
A tape measure showing defects in material or workmanship like those examples below will be replaced free of charge.
• Missing hook rivets
• Broken spring, blade will not retract
• Detective component: broken slide lock/ lock won’t hold
• Missing coating
CONDITIONS NOT COVERED BY WARRANTY
Tape measures indicating excessive wear or showing damage from an accident or misuse will not be replaced free of charge.
• Torn or damaged blade
• Foreign material on blade or in case
• Rusty blade or hook
• Worn out beyond expected life
• Mistreated or abused (cracked or open case)
2 YEAR LIMITED WARRANTY
For TWO YEARS from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, repaired, or improper storage. Excludes all incidental or consequential damages. *This warranty does not apply to accessories such as zippers, buttons, and other similar items.
2 YEAR LIMITED WARRANTY
For TWO YEARS from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, excessive wear, damaged from accident, altered or repaired. Excludes all incidental or consequential damages.
1 YEAR LIMITED WARRANTY
For ONE YEAR from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair. Excludes all incidental or consequential damages. *This warranty does not apply to accessory items such as circular saw blades, drill bits or router bits, O-rings, driver blades, jigsaw blades, sanding belts, grinding wheels and other related items.
6 MONTH LIMITED WARRANTY
For SIX MONTHS from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair. Excludes all incidental or consequential damages.
1 YEAR LIMITED WARRANTY
For ONE YEAR from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair, and does not cover all incidental or consequential damages. *The warranty period for routine maintenance parts, including, but not limited to, but not limited to blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other WORKPRO accessories is 30 days.
1 YEAR LIMITED WARRANTY
For ONE YEAR from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, or repaired. Excludes all incidental or consequential damages. *This warranty does not apply to accessories such as bulbs, fuses, and batteries.
1 YEAR LIMITED WARRANTY
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair. Excludes all incidental or consequential damages.
Warranty does not cover products that are improperly used, abused, excessive wear, damaged from accident, altered or repaired, nor does it cover consumable goods such as knife blades, bits, glue sticks, etc. Excludes all incidental or consequential damages.
1 YEAR LIMITED WARRANTY
For ONE YEAR from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair. Excludes all incidental or consequential damages.
1 YEAR LIMITED WARRANTY
For ONE YEAR from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair. Excludes all incidental or consequential damages.
1 YEAR LIMITED WARRANTY
For ONE YEAR from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair. Excludes all incidental or consequential damages.
1 YEAR LIMITED WARRANTY
For ONE YEAR from the date of sale, WORKPRO warrants this product is warranted against defects in material or workmanship.
Warranty does not cover products that are improperly used, abused, altered, excessive wear, accidental damage, unauthorized use or repair. Excludes all incidental or consequential damages.
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Step 1
Visit www.workprotool.com to see product warranty information.
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Step 2
If the product is within the warranty period*, you can return it to the store where you bought it. You can also mail the product to the store, but you should bear the cost and risk of transport to and from the dealer. Proof of purchase required.
The Warranty period starts from the date you purchase the Product and ceases upon the expiration of the period. Your original purchase invoice (sales receipt or order confirmation e-mail), showing the date of purchase and product description, is your proof of the date of purchase. The warranty period of the product will not be extended or updated through our warranty service. -
Step 3
Pack the unit in a well-padded sturdy carton if you do not have the original packaging.
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Step 4
The retailer will evaluate the product and provide free repair services to address a defect in the materials or workmanship of a product.In the case of failure to repair, the product will be replaced for free.